Terms and conditions

These terms and conditions, as may be amended from time to time, apply to all services directly or indirectly, through service providers made available online, through any mobile device, by email, or by telephone. By accessing, browsing, and using our (mobile) website through whatever platform and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy statement).

The online advertising and booking engine provided and through the website is owned, operated, and provided by and are provided for your personal and non-commercial use only, subject to the terms and conditions set out below. Service Providers may have, declare applicable, and/or require acceptance of, in addition to the policies as disclosed on the website, their own terms and conditions and house rules for the use, access, and consummation of the Service.

"Service Provider" means the provider of accommodations (e.g. hotel, apartment, bed & breakfast), transportation provider (e.g. car rentals, airport rides, bus), electrical and plumbing services, maid services, Event planners, Catering services and any other or related service as from time to time available for Reservation on the Platform.

Scope & Nature of Our Service

Through the Platform, provide an online platform through which Service Providers—in their professional conduct of business can advertise, market, sell, promote, and/or offer their service for order, purchase, reservation, rent, or hire, and through which relevant visitors of the Platform can discover, search, compare, and make an order, reservation, purchase, or payment. By making an order, purchase, reservation, rent or hire you enter into a direct contractual relationship with the Service Provider. acts solely as an intermediary between you and the Service Provider, transmitting the relevant details of your order, purchase, reservation, rent or hire to the relevant Service Provider(s) and sending you a confirmation email for and on behalf of the Service Provider. does not sell, rent, or offer service.

The information that we disclose is based on the information provided to us by Service Providers. As such, it is the Service Providers that market and promote their Services on the Platform and they are fully responsible for updating all rates/fees/prices, availability, policies, conditions, and other relevant information that gets displayed on our Platform. Although we will use reasonable skill and care, we cannot guarantee that all information is accurate, complete, or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade, or maintenance of our Platform or otherwise), inaccurate, misleading, or untrue information, nor non-delivery of information. Each Service Provider remains responsible at all times for the accuracy, completeness, and correctness of the (descriptive) information (including the rates/fees/prices, policies, conditions, and availability) displayed on our Platform. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification of any Service Provider made available, unless explicitly indicated or set out otherwise.

Disclaimer .

Neither and/or its directors, officers, ‘préposés’ and agents, and/or its holding, subsidiary and sister companies and/or their directors, officers, ‘préposés’ and agents, acting in such capacities or in their personal names, will be liable for: -

(i) Any damage, including for bodily injury and death sustained by you and any third party arising out and in connection with the services provided by the Service Providers and whether or         not caused by the Service Providers acts and/or omissions and/or negligence and/or misconducts and/or misrepresentations;

(ii) Any damage due to any inaccuracy relating to the information (including rates, availability, and ratings) of the Service Provider as made available on the Platform;

(iii) Any damage or loss suffered due any cancellation, overbooking, strike, force majeure, or any other event beyond our control;

(iv) Any damage or loss suffered pursuant to, arising out of or in connection with the use, inability to use, or delay of the Platform. is not responsible for the use, validity, quality, suitability, fitness, of the services offered by the Service Providers and makes no representations, warranties, or conditions of any kind in this respect, whether implied, or otherwise, You acknowledge and agree that the relevant Service Provider is solely responsible and assumes all responsibility and liability in respect the services they offer (including any warranties and representations made by the Trip Provider) and that will not be liable for any damage for the services offered by the Services Providers.

Moreover, I undertake to hold harmless and/or its directors, officers, ‘préposés’ and agents, and/or its holding, subsidiary and sister companies and/or their directors, officers, ‘préposés’ and agents, acting in such capacities or in their personal names of any claims arising out of or in connection with the services provided by the Service Providers.

Privacy and Cookies respects your privacy. Please take a look at our Privacy and Cookies Policy for further information.


By purchasing, reserving, renting, or hiring the services of the service providers via you consent to collecting, recording, and processing your personal data to process your orders, ease and facilitate check-in and follow up with service providers. All data is collected lawfully, in accordance with the Data Protection Act.

Applicable law, jurisdiction & dispute resolution

The terms herein will be governed by and construed in accordance with the laws of Republic of Mauritius. The Courts of Mauritius shall have exclusive jurisdiction over any dispute.


Last Updated: 18/02/2021